Legals

Privacy Policy

Effective Date: 1/04/2025

At Fincbank, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you access or use our platform. By using Fincbank, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use Fincbank:

  • Personal Information: This includes your name, email address, and any other details you provide during registration or interactions with the platform. 

  • Transactional Data: Information about your activities on Fincbank, including Fincs given, received, and redeemed, as well as the reasons/ descriptions for all transactions.

  • Usage Data: We collect non-personally identifiable data about how you interact with Fincbank, such as pages viewed, time spent on the platform, and how you engage with the features of the system. This data is used to analyze trends, monitor platform performance, and improve user experience. It does not include information that can directly identify you, and is aggregated for statistical and analytical purposes.

  • Device Data: We may collect data about the device you use to access Fincbank, such as browser type, operating system, and IP address, to help optimize the user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide and Improve Services: To facilitate the functionality of Fincbank, including sending Fincs, tracking your activity, and providing rewards. We use your information to improve the platform and enhance your user experience.

  • Communicate with You: To send important updates, notifications about your Finc activity, and responses to your inquiries. We may also send information about new features or promotional updates that you may find relevant.

  • Monitor and Ensure Fair Use: To prevent misuse of the platform and ensure compliance with the Terms and Conditions. We may use your data to track unusual activity and implement safeguards to protect the integrity of the system.

3. Data Sharing and Disclosure

We do not share your personal data with third parties, except in the following circumstances:

  • With Your Consent: If you have given us explicit consent, we may share certain data with third parties (e.g., to facilitate a reward redemption through a third-party vendor).

  • For Legal and Regulatory Compliance: We may disclose your information to comply with legal obligations, including but not limited to regulatory requests, legal proceedings, or to protect our rights.

  • With Trusted Service Providers: We may share data with third-party service providers who assist us in running the platform, such as hosting services or data analytics. These providers are required to keep your data confidential and only use it for the purposes of providing services to Fincbank.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security. It is important that you also take steps to protect your account, such as using a secure password and logging out of the platform when finished.

5. Data Retention

We retain your data as long as your account is active or as needed to provide you with services. If you wish to delete your account or request that we no longer use your data, you can contact us at [insert contact info]. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You can request that we delete your personal data, subject to certain limitations.

  • Restriction: You can request the restriction of processing your personal data in certain circumstances.

  • Objection: You can object to our processing of your personal data, particularly in relation to direct marketing.

To exercise these rights, please contact us

7. Cookies and Measurement Technologies

Fincbank uses cookies and similar technologies to improve your experience on the platform. These technologies help us track user behavior, analyze trends, and personalize content and ads. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of Fincbank.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Effective Date” at the top. Please review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here

By using Fincbank, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

See T & C